We are Neat. We've built Hong Kong's first online payment account for individuals, startups and SMEs. Our goal is to provide a fully digital and joyful customer experience.
With the expansion of our Product team, we’re looking for an IT Specialist to join us!
What you'll be doing:
Act as subject matter expert on all things IT infrastructure and automation
Help protect customer data from outside infiltration through encryption, secure data storage and other necessary means
Create compliance policies and provide compliance proof for audits; Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
Manage daily operations of the IT department: Provide immediate technical support to members in the team; fixing issues with their laptops, granting them access to internal systems; handle general office administration duties, including office equipment maintenance and physical access system support
What we're looking for: